4 Steps to Building the Perfect Housekeeping Staff

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December 20, 2022

As most business owners know, you can only be as successful as your employees. That is why it is crucial to build a staff that you can trust to get the job done the right way. This is especially important in the housekeeping industry because your business relies on the satisfaction of customers. With that in mind, here are 4 steps to building the perfect housekeeping staff:

1. Find People You Can Trust 

While it may be hard to get a complete feel of people during the interview process, it is crucial to hire a cleaning staff that is trustworthy. If you are managing multiple properties, it may be hard to check up on each individual cleaning job that is completed. Therefore, it is crucial to hire a staff you can trust to do the job to the company standards. When new employees are first starting out, it’s always a good idea to have them shadow one of your other housekeepers so they can get an idea of the expectations. 

2. Establish a Training System 

people working together doing tasks

Depending on the experience of your new employees, it might take a few weeks before they get the hang of the job. That is why it is important to establish a good training system in your business. Whether you start them off with smaller jobs or have them shadow someone else, it is important to not overwhelm new hires. If they are able to learn new things in pieces, it will be easier for them to grow quicker and become a major asset to the entire housekeeping staff. Establishing a training system will also ensure that every new employee gets the same training and attention to detail. 

3. Make Time for Routine Check-Ins

We understand that running a cleaning service can be stressful. It seems like there are never enough hours in the day to get things done. If you have a staff that you trust, it is easy to just let them do the work with little communication, especially when everyone is working in different locations. However, it is important to take time periodically to get everyone together to talk about ways to improve the business. Even if it’s just once a month for a phone call or a quick meeting, your employees will appreciate the feedback! 

4. Be Willing to Make Adjustments 

man putting in a puzzle piece making a phone

As business owners know, flexibility is key. You never know when staffing changes will arise, so you always have to be willing and ready to adjust in a short period of time. Ideally, you will be forced to hire new people because your business is expanding, and that is where we can help. Our housekeeping software allows you to have more time to focus on the bigger picture while we handle the day-to-day tasks. Check out all the amazing features our software has that make the lives of housekeeping companies much easier! 

Would you like to learn more about how ResortCleaning can help your business? Sign up for a demo and let us lead your company to new heights you never thought possible. We look forward to hearing from you soon!

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