Your guests expect your hotel to be comfortable and clean during their entire stay. To meet this expectation, a variety of housekeeping services are required. Here are some of the key hotel housekeeping services that will keep your hotel attractive to guests:
1. Guest Rooms
One of the most important hotel housekeeping services is cleaning guest rooms. These rooms should remain spotless whether cleaning for current guests or preparing for the next occupants. Every visible and hidden surface should be carefully cleaned. Housekeepers need to also stock supplies and ensure appliances work properly. With quick and efficient housekeeping, rooms can be turned over quickly, and guests can feel confident that they have a clean place to stay.
2. Public Areas
The public areas of your hotel, including the entryway, lobby, hallways, and elevators, are just as important as your guest rooms. Your entryway should be clean and inviting so guests feel welcome and comfortable checking in. Keep public spaces free of dust, debris, and clutter. Your hotel housekeeping schedule should include cleaning floors, washing windows, and removing dust and dirt that accumulates from the outdoors. Make sure hidden spots like picture frames, wall trim, and under tables are also addressed regularly.
3. Floors
Every type of floor in your hotel, including wood, tile, marble, carpet, etc., should be thoroughly cleaned and maintained regularly. Guests will notice if your floors are dirty or in poor condition. Make sure your hotel housekeeping teams use the correct solutions and techniques for each type of floor. Deep cleaning services and refinishing surfaces should be performed as needed.
4. Amenities
Guests appreciate extra hotel amenities such as a pool, fitness center, laundry room, etc. If you want to provide a great experience for your guests, essential hotel housekeeping services include cleaning and maintaining these amenities. Tasks such as scrubbing the pool grout and sanitizing exercise equipment can make guests feel more comfortable and relaxed during their stay.
5. Restaurants
If your hotel has a restaurant, an important part of hotel housekeeping includes creating a clean and welcoming dining atmosphere. You want your guests to be able to enjoy food and drinks with confidence during their stay. All surfaces of the dining area and kitchen should be thoroughly cleaned and sanitized, from tables and chairs to refrigerators.
6. Restrooms
A key hotel housekeeping service is ensuring all restrooms in the guest, public, and employee areas are regularly cleaned. Restrooms can get dirty quickly and require special attention. Every surface should be cleaned and sanitized, from the floors to the sink stoppers. Make sure toilet paper, paper towel, and soap dispensers are checked and filled throughout the day. If any spills or messes occur, they should be cleaned promptly.
7. Stone and Marble
Stone and marble can add beauty and elegance to your hotel, making a good first impression for guests. However, these surfaces require extra care and attention to detail to preserve their luster. Key tasks include polishing, sealing, pasting, and crystallization. When properly maintained, these surfaces can add visual appeal to your hotel.
8. Exterior
Your hotel’s exterior should make a good first impression. To achieve this, it needs to be clean and appealing. Hotel housekeeping and groundskeeping schedules should include washing windows, pressure washing the exterior, maintaining landscaping, and other tasks to create a clean, welcoming entrance for guests as they arrive at your hotel.
9. Employee Areas
While most of your hotel housekeeping efforts are focused on creating a positive guest experience, it’s also important to keep employee areas clean. Your staff require workspaces, supply areas, and break rooms that are clean and well-maintained just like other areas of the hotel. Make sure these areas are taken care of so your employees feel valued and comfortable at work.
Coordinate Hotel Housekeeping Services with the Help of ResortCleaning
These are some of the hotel housekeeping services that are essential to creating a clean, inviting environment that guests will want to return to. While there are plenty of housekeeping tips to make the job fast and efficient, one of the best ways to ensure all tasks are performed properly and on time is utilizing ResortCleaning’s housekeeping software. This software makes it easy to keep track of all hotel housekeeping tasks and communicate with staff all in one place. Sign up for our free housekeeping software demo today to find out how ResortCleaning can help!
